The Updated DeLone and McLean Model of Information Systems Success

作者: Nils Urbach , Benjamin Müller

DOI: 10.1007/978-1-4419-6108-2_1

关键词:

摘要: In order to provide a general and comprehensive definition of information systems (IS) success that covers different evaluation perspectives, DeLone McLean reviewed the existing definitions IS their corresponding ­measures, classified them into six major categories. Thus, they created multidimensional measuring model with interdependencies between categories (DeLone 1992). Motivated by McLean’s call for further development validation model, many researchers have attempted extend or respecify original model. Ten years after publication first based on contributions it, proposed an updated Success Model 2003). This chapter gives overview current state research Model. Thereby, it offers concise entry point theory’s background its application, which might be specifically beneficial novice readers.

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