The Cultural Matrix of Organizational Citizenship Behavior: Some Preliminary Conceptual and Empirical Observations.

摘要: Abstract This research considers the applicability and meaningfulness of concept “Organizational Citizenship Behavior” (OCB) across other cultures. As suggested by George Jones, context in which an organization operates may have as much or more to do with occurrence OCB intensively studied antecedents literature (i.e.; satisfaction, commitment, disposition, perceived fairness). article reviews construct its link Human Resources, offers a heuristic model relating two dimensions culture OCB. A small survey 38 individuals from 26 different countries is presented way begin looking at issue global Aggregate individual interview data are examined for leads toward identifying cultural variations on incidence, perception, encouragement