Bridging the Motivation Gap in Total Quality

作者: Kenneth W. Thomas , Waiter G. Tymon

DOI: 10.1080/10686967.1997.11918787

关键词:

摘要: Total quality management requires a shift in motivational emphasis from extrinsic rewards and punishments tot he intrinsic motivation of workers. Intrinsic is based on positively valued (rewarding) experiences that individuals get directly fr..

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