Productivity improvements: understand the workforce perceptions of productivity first

作者: Paul W. Chan , Ammar Kaka

DOI: 10.1108/00483480710752803

关键词: Operations managementAffect (psychology)ProductivityResource planningMarketingBusinessWorkforceQuestionnaireExploratory researchPerceptionSample (statistics)

摘要: Purpose – To establish the differences between perceptions of white‐collar managers and blue‐collar workers with respect to factors that affect construction labour productivity, show integrating could lead productivity improvements.Design/methodology/approach A questionnaire survey administered a purposive sample 400 project convenience 152 workers, eliciting current trends their towards 59 were extracted from an extensive literature review exploratory study. This was followed by identification good practice examples site observations across two sites.Findings The study found distinct groups, being more concerned resource planning issues placing value on utilisation resources. Furthermore, demonstrated these through empl...

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