The effect of incorrect reliability information on expectations, perceptions, and use of automation

摘要: OBJECTIVE: We examined how providing artificially high or low statements about automation reliability affected expectations, perceptions, and use of over time. BACKGROUND: One common method introducing is explicit the automation's capabilities. Research needed to understand expectations from such introductions affect perceptions automation. METHOD: Explicit-statement were manipulated set higher-than (90%), same-as (75%), lower-than (60%) levels in a dual-task scenario with 75% reliable Two experiments conducted assess compliance, reliance, task performance (a) 2 days (b) 4 days. RESULTS: The baseline assessments showed initial matched introduced expectation. For duration each experiment, groups' lower than actual reliability. However, no different after Day 1 either study. There few differences between groups for use, which generally stayed same increased experience using system. CONCLUSION: Introductory describing have long-lasting impact on performance. Statements including incorrect do not appear APPLICATION: Introductions should be designed according desired outcomes Low effects. Language: en