The Impact of Computer Training on the Attitudes and Usage Behavior of Small Business Managers

摘要: ABSTRACT: L'IMPACT DE LA FORMATION INFORMATIQUE SUR LES ATTITUDES ET LE COMPORTEMENT DES GESTIONNAIRES DEPME Cette Etude tente de determiner le veritable impact la formation informatique sur les attitudes et comportement des gestionnaires PME face it un systhme d'information a base d'ordinateur. A partir donnees obtenues 91 individus dans 34 manufacturieres,les resultats demontrent que utilisateurs qui possedent une formelle ont meilleure comprehension, font utilisation plus etendue diversifiee systhmes informatises, ce, quelle soit duree leur experience anterieure. Ces sont analyses leurs implications pour discutees. The advent of low-cost/ high performance micro-computers, coupled with relatively easy-to-use business applications software, has allowed an increasing number small organizations to implement computer-based management information systems. In fact, 1985 survey and medium-size businesses in the U.S. found that over half firms 10-99 employees had acquired computers. This phenomenon led inform ation systems researchers practitioners examine organizational, technical, individual factors related successful computer use business, from both descriptive prescriptive points view. particular, personal situational characteristics such as organizational tenure prior have been influence managerial behavior associated computers business.' One factor deemed be crucial implementation is education training user-manager. Lack skills can major problem for firms. For instance, lack know-how about possibilities, limits, requirements computing cause depend too much on vendors or service bureaus, misunderstand their own requirements, under-use mismanage resources. Managers who acquire formal training, either through on-the-job will more familiar operation type support provide planning, control, decision-making tasks. Formal should thus lead positive attitudes, less resistance change, effective use. assumption not yet tested. Researchers concentrated identifying needs managers, specifying ways satisfying those needs. results studies done large are rather mixed user relate contexts which differ most businesses. article presents study patterns managers without training. also addressed question whether managers' simply change they time. stems considered substitute complement experience, particularly case whose generally limited. METHOD It posited greater usage levels. link between ambiguous. known causal relation exists two, direction this relation, if any, unclear. central relationship under stipulates better higher …