Workaround Aware Business Process Modeling
作者： Helmut Krcmar , Michael Schermann , Nina Röder , Manuel Wiesche
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摘要: Workarounds are an omnipresent part of organizational settings where formal rules and regulations describe standardized processes. Still, only few studies have focused on incorporating workarounds in designing information systems (IS) or as a management decisions. Therefore, this study provides extension to the Business Process Modeling Notation (BPMN) by conducting metamodel transformation, which includes workarounds. As result, Workaround (WPMN) (1) leads organizations workaround aware systems, (2) supports managers deciding how deal with workarounds, (3) auditors visualizations non-compliance. We exemplify technique can be used model process accessing patient-identifying data hospital. evaluated find it particular suitable empirically grounded BPMN extension.
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