作者: Mita Marra
DOI: 10.1016/J.EVALPROGPLAN.2017.02.006
关键词:
摘要: Over the past two decades, Italy's administrative reforms have institutionalized evaluation to improve program effectiveness, staff productivity, and results-driven accountability against waste corruption. Across ministries, regional governments, universities, schools environmental protection agencies, seemingly unexpected consequences emerged out of implementation performance measurement regimes within public organizations. Formal compliance legally binding procedures, judicially-sanctioned managerial lack cross-agency coordination coupled with long-standing cultural separations among evaluators are some ambiguities associated a performance-based governance system Italian administration. Building upon 'new governane theory,' qualitative fieldwork, I explore political for possible improvements. From normative perspective, greater integration between can support organizational learning democratic both at central local level.