The job satisfaction and performance of contingent and regular customer service representatives
作者： Dan Moshavi , James R. Terborg
DOI: 10.1108/09564230210445069
关键词:
摘要: … role that human capital plays in explaining the job satisfaction and performance … human capital but higher job satisfaction than regular workers. In addition, we found that human capital …
sci-hub.se 参考文章(39)
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