Improving Clinical Communication and Patient Safety: Clinician-Recommended Solutions

摘要: Background: Teamwork and good communication are essential to providing high-quality care. Methods: We examined clinician perspectives on clinician-to-clinician in the context of pediatric patient safety using 90-minute focus groups comprising representatives from varied (physicians, nurses, pharmacists) five Chicago area hospitals Pediatric Patient Safety Consortium. Using a standardized protocol, we asked participants address effective problematic related risk any recommended solutions these risks. Verbatim transcripts were analyzed identify major themes. In this article, specifically potential clinicians recommended. Results: Sixty-five conducted. The key solution-oriented themes included: (1) technology, health information technology (HIT), electronic medical record (EMR) elements organization; (2) coordination care around plans; (3) transitions; (4) knowledge experience gaps; (5) team-oriented solutions; (6) orders consultations; (7) organizational responsibility about errors. Conclusion: Improving understanding clinician-recommended will direct targets for communication-related improvement.