Measures of process harmonization

摘要: ContextMany large organizations juggle an application portfolio that contains different applications fulfill similar tasks in the organization. In effort to reduce operating costs, they are attempting consolidate such applications. Before consolidating applications, work is done with these must be harmonized. This also known as process harmonization. ObjectiveThe increased interest harmonization calls for measures quantify extent which processes have been These should uncover factors of when harmonizing processes. Currently, do not exist. Therefore, this study develops and validates a measurement model level MethodThe was developed by means literature structured interviews. Subsequently, it validated through survey, using factor analysis correlations related constructs. ResultsAs result, valid reliable developed. The found constitute are: technical design business its data, resources execute process, information systems used process. addition, strong were between standardization complexity ConclusionThe can practitioners, because shows them taken into account processes, provides succeeded their At same time, researchers conduct further empirical research area