Emily Ma
机构: Professor of Hospitality & Event Management, University of Surrey
每年引用次数
引用次数
引用: 3,271
H-指数: 32
I10-指数 : 72
出版物: 134
Western and Asian Customers' Perception Towards Chinese Restaurants in the United States
Jintao (Emily) Ma , Hailin Qu , David Njite , Su Chen
Journal of Quality Assurance in Hospitality & Tourism 12 ( 2) 121 -139
20
2011
Transaction Cost and Resources Based Views on Hotels’ Outsourcing Mechanism: An Empirical Study in China
Yan Zhang , Emily (Jintao) Ma , Hailin Qu
Journal of Hospitality Marketing & Management 27 ( 5) 583 -600
34
2018
Message framing strategies, food waste prevention, and diners’ repatronage intentions: the mediating role of corporate social responsibility
Yinghua Huang , Emily (Jintao) Ma , Danni Wang
Journal of Sustainable Tourism 1 -22
18
2021
Organizational Ethnic Diversity’s Influence on Hotel Employees’ Satisfaction, Commitment, and Turnover Intention: Gender’s Moderating Role:
Aaron Hsiao , Emily (Jintao) Ma , Kathleen Lloyd , Sacha Reid
Journal of Hospitality & Tourism Research 44 ( 1) 76 -108
2
2020
Components of tourism research: Evidence from annals of tourism research
JINTAO (EMILY) MA , ROB LAW
Anatolia: An International Journal of Tourism and Hospitality Research 20 ( 1) 62 -74
52
2009
Do culturally competent employees make for happy visitors? The case of a sports event in Australia
Aaron Hsiao , Ying Wang , Emily Jintao Ma , Xin Jin
Journal of Hospitality and Tourism Management 49 624 -634
3
2021
Chinese visitors at Australia wineries: Preferences, motivations, and barriers
Emily Jintao Ma , Bob Duan , Lavender Mengya Shu , Charles Arcodia
Journal of Tourism, Heritage & Services Marketing 3 ( 1) 3 -8
32
2017
Hotel service convergence innovation
Meiyun Li , Aaron Hsiao , Emily Jintao Ma , Shang-Jen Li
Journal of Global Scholars of Marketing Science 32 ( 3) 398 -414
4
2022
Maintaining the Authenticity of Rural Tourism Experiences through Community Participation: The Case of Two Baiyang Lake Island Villages
Emily Ma , Yong-Guang Zhou
Routledge 293 -307
4
2009
Cornell Hospitality Quarterly ホテルのためのOCBモデルを創る : 顧客第一を忘れてはならない
Hailin Qu , Emily Ma , Marie Wilson
月刊ホテル旅館 51 ( 5)
2014
Undergraduate hotel management students' perceptions of a virtual field trip website
Anoop Patiar , Emily Ma , Russell Cox
CAUTHE 2014: Tourism and Hospitality in the Contemporary World: Trends, Changes and Complexity 1005
2014
Contemporary and conventional motivation of wine tourism travellers in China: An exploratory case study of Yunnan Province, China
Bob Duan , Charles Arcodia , Emily Ma ,
CAUTHE 2015: Rising Tides and Sea Changes: Adaptation and Innovation in Tourism and Hospitality 452
2
2015
A comparative importance-performance analysis of hotel employees' perception of organizational diversity
Emily Ma , Aaron Hsiao , Chris Auld
CAUTHE 2015: Rising Tides and Sea Changes: Adaptation and Innovation in Tourism and Hospitality 165
2015
Antecedents of consumer loyalty
Emily Ma , Brian Kee Mun Wong , Christy Yen Nee Ng
Routledge 263 -276
1
2017
Exploring the face issue in Chinese wine tourists: An exploratory approach
Bob Duan , Charles Arcodia , Emily Ma , Aaron Hsiao
CAUTHE 2018: Get Smart: Paradoxes and Possibilities in Tourism, Hospitality and Events Education and Research 63
2018
COVID-19 IMPACTS, COPING STRATEGIES, AND MANAGEMENT REFLECTION: A LODGING INDUSTRY CASE
Hailin Qu , Emily Ma , Kaleb Smart , Li Ding
International Journal of Hospitality Management 94 102859
70
2021
Work or baby? Maternity leave in the U.S. lodging industry
Emily Ma , Laurie Wu , Shi (Tracy) Xu , Wan Yang
Journal of Hospitality and Tourism Management 46 267 -271
2021
Driving frontline employees performance through mentorship, training, and interpersonal helping: The case of upscale hotels in China
Emily Ma , Zhenpeng Luo , Aijun Li
International Journal of Tourism Research
2021
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs
Emily Ma , Danni Wang , Feng Zeng Xu , Misun (Sunny) Kim
Tourism Management 87 104356
21
2021
Hospitality Management Students’ Expectation and Perception of a Virtual Field Trip Web Site: An Australian Case Study Using Importance–Performance Analysis
Anoop Patiar , Emily Ma , Sandie Kensbock , Russell Cox
The Journal of Hospitality and Tourism Education 29 ( 1) 1 -12
14
2017