Are you Ready2Help? Conceptualizing the management of online and onsite volunteer convergence

摘要: Citizens have often been found to converge on disaster sites. Such personal convergence is increasingly supported by online informational convergence. The adoption of platforms represents an opportunity for response organizations manage these two different manifestations citizen We analyse one such platform, “Ready2Help”, developed the Red Cross in Netherlands. Our research demonstrates that utilizing platforms, are able transcend boundaries between types organized behaviour during disaster. extend original conceptualization behaviour, as previously described Disaster Research Center, explaining how development new channels citizens and information. As such, provide interface established, expanding, extending, emergent forms behaviour. These developments change landscape times